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I can’t see my staff on my GPS tracker

The GPS function of the CrewGo app will tell you the whereabouts of your staff for the duration of their shift. If you can’t find your staff on your GPS tracker, try the following options:

  • Make sure your staff has check-in for the job
  • Make sure that your location services setting is turned on.
  • Try to restart the app. You can also try to log-in and out.
  • Contact your staff if their mobile device is turned on.
  • Tap Refresh Map on the CrewGo app.